Personal Service
Since 1999

PRODUCTS AND SERVICES

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Phono / Record Changer

Needles/Stylii

Cartridges

Cartridge Installation Parts

Phono Wheels and Turrets

Phono Belts

Phono Motor Mounts

45 rpm Adapters

Center Post Spindles

V-M changer AC Switches

V-M & RCA 45 Player Parts

Other V-M Phono Parts

Phono Accessories

Tape Recorder

Wheels and Pressure Rollers

Tape Recorder Belts

V-M Recorder Repair Kits

Other V-M Recorder Parts

Tape Recorder Accessories

Amplifiers, Tuners, and Speakers

V-M Amplifiers and Tuners

V-M Speakers

Restoration Services

V-M Record Changers

V-M Tape Transports

Other Restoration Options

V-M Equipment for Sale

Component Record Changers

V-MAE and V-M History

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What we Buy

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Other Brands using V-M

Home  |  Why Buy Here?  |  Policies  |  Ways To Buy  |  Shopping Cart  |  Contact Us

 

Policies

Customer Satisfaction

That is our Number One policy! To treat others like we would like to be treated. Please see our Testimonials under Why Buy Here?

Payment Terms

We accept mail in of checks and money orders, or checkout and pay through Paypal with a regular credit card or Paypal account.

Order Quantity

If you need to order more than 3 of any item (except motor mounts), please Contact Us first. Some parts may be eligible for a discount and some parts are in limited supply.

Returns Policy

Please Contact Us and describe any issue you may have after receiving goods from us. Sometimes, it’s a misunderstanding or the problem with the phono or tape recorder might be due to some other cause.

If we have shipped defective merchandise or the wrong merchandise due to an error in the information on this website, we will ship the correct merchandise (or a refund if not available) at our shipping expense. Please return what was sent to you in good condition. If a refund is issued, we will refund the purchase price only (less shipping cost).

If the merchandise needs to be returned for any other reason, Contact Us first. In general, we will agree to ship alternative merchandise after you send back what you bought and you provide funds to cover shipping and handling of the alternative merchandise.

Record Changer Warranty

If a problem develops within the warranty period, Contact Us and describe the issue you are experiencing. If we can ship a part that you can easily install yourself, then that is the best route to go for both parties. If not, you will be responsible for shipping costs to us and we will pay for return trip if our shipping preparation instructions have been followed! We will repair the changer and all parts and labor involved are at our expense.

Shipping and Handling

Within the United States we ship small orders First Class. On these, you have the option during check out to upgrade to Priority Mail if you need faster delivery. Priority mail is used for orders over 16 oz up to 48 oz. Orders to Canada go International First Class up to 64 oz. For larger US or Canadian orders or if you live outside the United States, please Contact Us with your ship to address.

Taxes

If you are a Michigan resident, you must pay the state sales tax unless you have a current Michigan Sales Tax exemption form on file with us (MI Treasury Form 3372). Do not send a copy of your sales tax license as that is not valid for an exemption. You are responsible to pay any other state or local taxes required.

Privacy Policy

We will never give out your personal information or email address to anyone, unless you agree. It's that simple! If you are a servicer, we are happy to create a business listing on our service referral list and hope to send you some business.